Krisenkommunikation | Fieldfisher
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Crisis Communication

Fast and effective communication can be crucial when it comes to getting a crisis under control before it develops into a risk that could threaten the existence of a company.

Smooth cooperation between the compliance functions and communications specialists is essential here. We offer proven expertise in supporting crises from a communications perspective and thus ensure that risks for your company are minimised in the event of a crisis. 

Examples of crisis communication

  • Development of the communication strategy
  • Preparation and support of key stakeholders in media contact
  • Preventive media information
  • Legal measures against unlawful reporting

Approach and Range of Services

Our Approach

Crisis communication often means one thing above all - speed. We are used to reacting within the shortest possible time. The first step is usually to analyse the situation, followed by the development of a communication strategy. This is then implemented - if necessary with the support of external consultants managed by us. The aim of crisis communication is to avert the impending damage to the company or minimise it as far as possible. At the same time, we constantly monitor developments in the relevant channels (press, social media, etc.) in order to be able to react immediately to developments.

Range of services

We offer all services relevant to crisis communication and, if necessary, draw on additional external expertise from our network. Our services include the following:

  • Forensic clarification of the facts, supported by big data analytics if necessary
  • Legal assessment in collaboration with our experts in the relevant area of law; 360-degree risk analysis and assessment
  • Development and implementation of the communication strategy, taking into account the interests of stakeholders and the respective markets; management of specialised partners from our network (e.g. crisis PR specialists)
  • Comprehensive preparation of the company's key stakeholders for media contacts (press conferences, background discussions, interviews) and active support for key stakeholders, e.g. at press events
  • Preventive contact with the media and other key players in public communication 
  • If necessary, taking legal action against unlawful reporting 
  • Monitoring the relevant communication channels and forums

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