One morning in July 2013, I was knocked off my bicycle on my regular commute to work. I lost consciousness and was also left with a broken right dominant hand, concussion, vertigo, and significant shoulder and knee injuries that resulted in me having to take 4 weeks off work. I instructed a solicitors firm that was initially helpful, but who subsequently fell off the radar.
On the recommendation of an acquaintance, I transferred to Fieldfisher. It couldn't have been a more different experience! Unlike the original firm who were uncontactable and uninterested in my case, Fieldfisher were pro-active and genuinely appeared to want to help. After my initial email to Jill Greenfield I was immediately invited to Fieldfisher's offices to meet her and her colleague Jennifer Buchanan where they took time and care in getting all the details of my accident and injuries.
Jenny was in charge of my case, and I could not have asked for a more professional solicitor. She was friendly, helpful and knowledgeable, and always dealt with me in a very sensitive manner. As a fellow cyclist, Jenny was also naturally empathetic to my situation.
In the days immediately after accident and up to a year later, the defendant and his employer denied liability and instead attempted to put the blame on to me. Following the result of the police investigation, Jenny however was able to persuade them to accept full liability. Subsequently, she arranged for me to have extensive medical investigations, rehabilitation and treatment that I otherwise would not have been able to have, all at the expense of the defendant.
Jenny and her colleagues guided me very smoothly through the whole process; they involved me when it was necessary, but otherwise dealt with everything themselves.
Jenny's hard work resulted in a very favourable outcome. I would not hesitate in recommending Jenny and Fieldfisher to anyone who finds themselves in a similarly unfortunate situation or needs to make a cycle accident claim.
By Dipa Patel, Client