Dedicated staff and volunteers will offer friendly advice at the end of the phone and will signpost callers to additional specialised services where appropriate.
Many people who sustain a brain injury find themselves alone after being discharged from hospital. There are no specialist local authority services in Sussex and NHS rehabilitation is limited, meaning often there is no clear pathway to rehabilitation.
The long-term implications of a brain injury are complicated and challenging for the injured and their families who often do not know where to turn for help. Most need help to cope with the sudden change in their personal circumstances and their new responsibilities helping someone to recover. This new response and call back service will offer crucial support to people feeling isolated and unsupported.
Headway Sussex's Living Well Programme includes individual support to achieve independence, tailored therapy, client and carer groups, social opportunities, information and advice.
Claire Glasgow, a trustee at Headway Sussex, said:
'Fieldfisher is delighted to enter into a charity partnership with Headway Sussex to help deliver the new response and call-back service. The serious injury team at Fieldfisher is passionate about supporting early intervention and rehabilitation for those who have sustained a traumatic brain injury, and fully supports a service that could lead to life-changing conversations.'
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