I work with clients from all backgrounds, on all kinds of cases. I bring cases for children injured at birth, or injured by substandard treatment by neonatal and Paediatric doctors. I also bring a range of cases for adults where there have been errors in GP, medical or surgical treatment, and cases whether errors have led to the deaths of patients. Bringing claims brings me into contact with people from different communities and I am constantly humbled and awestruck by the resilience and courage of my clients with all they have to deal with in the aftermath of their injuries. Suffice to say I value my work and my clients, and having the opportunity to help them achieve improved lives through gaining compensation.
Part and parcel of our work is obtaining interim and final damages awards, and assisting clients in accessing care and support (and housing) with those funds. In 2019 for instance I obtained a six-figure settlement for a client who sustained a life-changing gynaecological injury at the delivery of her baby, and £19.6 m for a child with an acquired brain injury caused by substandard treatment at the age of 5 months. The child has since made great strides in her development now she can afford consistent care and therapeutic input.
In parallel with my case work, I work with charities such as Child Bereavement UK, Inquest and Mencap, and I chaired Fieldfisher's Charity Committee until very recently. I have previously volunteered with Action against Medical Accidents (AvMA), working on their Inquest Project and the Mid Staffordshire NHS Foundation Trust Public Inquiry, where AvMA was a Core participant.
All work and no play would make me a very dull individual, and outside of work I spend as much time as possible with my family and friends. I am also a School Governor. I've previously spent time working with legal NGOs in South Africa, and one day hope to reprise that work.
If I was to say one thing about the work of Fieldfisher's clinical negligence team, its that being part of a team that consistently takes on cases where people's lives have been shattered following mistakes in medical treatment is a privilege. As lawyers, we can make certain that everything possible is done to help such people rebuild their lives and to live as best they can.
We can't turn back time but we can put in place funding to provide specialist care and treatment and, importantly, provide financial security to families who work like superheroes and give everything to their disabled children.
What others say…
Caron Heyes is very flexible in how she supports clients and is thoughtful.
"She's a passionate advocate for her clients and always works really hard to get a really good result." "She is an outstanding and empathetic lawyer, with a huge range and breadth of expertise."
Caron Heyes is praised for her handling of a wide range of clinical negligence matters including those pertaining to birth injuries, cerebral palsy and neonatal issues. Impressed sources describe her as "a brilliant solicitor who is very formidable and thorough."