Janice was involved in a very serious road traffic accident on 30 May 2003. A motor vehicle left the carriageway and collided with her (and others) as she walked down the stairs at the exit of Kew Underground Station.
Janice sustained very serious injuries, including a laceration to the lateral aspect of the lower shin, an extensive degloving injury to the medial aspect of the right lower leg, grossly compound communicated fractures to the shafts of the left tibia and fibula with extensive skin and soft tissue damage.
Janice was a very successful teacher. She was Head of Art at a well respected school and in a job in which she was happy and fulfilled. Unfortunately, as a result of the accident, Janice was no longer able to work in her chosen profession.
Initially, Janice instructed other solicitors in the North of England, but later transferred the case to Paul McNeil.
Paul eventually negotiated a settlement worth £290,000 in November 2006. The case was taken on a no win no fee basis.
After the case, Janice said:
“There was another injured party at the time of my accident and she suggested I contact Fieldfisher, and she gave a particularly high recommendation for Paul McNeil who was dealing with her case.
"I put off following her advice for two reasons: living in the North of England I felt I was too far away and it also meant going back to the place where the accident had happened.
"From the word go I felt that Paul was compassionate and was particularly encouraged when he suggested that we should meet so that I could decide if I thought he was suitable.
"I feel it is very important to emphasise the distinction between the legal view on a situation like this and the fact that there is a process to be gone through and the feelings legal representative has to take a dispassionate view. It is so important that the client feels relevance to the actual case. Paul met all these criteria for me.
"My husband and I feel that Paul achieved the best possible settlement for us and even though we robbed him of the opportunity of doing what no doubt he does so well (i.e. going to Court to achieve what he thought we were due), he at no time tried to pressurise us into a decision.
"I would unswervingly and without any hesitation recommend Paul McNeil. His professionalism was tempered by a sense of compassion and humanity that made me feel listened to and individual.
"I know he had my best interests in mind, but he also made me feel that both my husband and I trusted him completely, not something we had felt with our previous encounters with solicitors.”
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