We recovered £95,000 for Louise, who lost the hearing in her left ear because of ENT negligence at Whipps Cross Hospital.
Louise, who is now 27, suffers from a hereditary middle ear condition called otosclerosis in both her ears. Otosclerosis is a disease of the bone surrounding the inner ear.
It can cause hearing loss when abnormal bone forms around the stapes (a bone in the middle ear), reducing the sound that reaches the inner ear. This is called conductive hearing loss.
In late 2005, Louise’s hearing began to deteriorate. She consulted her GP, who referred her to the ear, nose and throat (ENT) department at Whipps Cross Hospital.
At the hospital, Louise was told that she could wear a hearing aid to improve her hearing or undergo stapedectomy surgery, which would help improve her hearing. Stapedectomy surgery involves the removal of part of the stapes from the ear and the insertion of a tiny piston into the ear which will aid future hearing.
The Surgeon told Louise that the surgery was extremely low risk. In view of this, and as Louise was only 22 at the time, and therefore did not want to have to wear a hearing aid, she decided to undergo the surgery.
In December 2006, Louise attended Whipps Cross Hospital to undergo the stapedectomy. The operation was supposed to last 45 minutes but it took more than three hours.
The surgeon told Louise that she would be suffering from tinnitus (ringing in her ears) for a short period of time but otherwise that the operation had gone well.
Louise was sent home two days later and returned to the hospital the following week to have her bandages removed. She underwent a hearing test and it was clear that she could not hear anything in her left ear.
The surgeon said that this could happen and it may take some time before her hearing returned.
Louise’s hearing did not improve over the following months and in October 2007 the surgeon said that she would never regain hearing in her left ear.
This has affected Louise psychologically, along with affecting her everyday life and ability to carry out everyday tasks.
Mark Bowman pursued a claim against Whipps Cross Hospital on Louise’s behalf. Having obtained expert advice from an ENT Expert, allegations were raised concerning the way in which Louise was consented for surgery, the performance of surgery itself and the post operative care that Louise received.
A letter of claim was served on Whipps Cross Hospital, who admitted liability with regards the performance of the surgery. Following negotiations with Solicitors for the hospital, the claim settled in the sum of £95,000.
After the case, Louise said:
For further information or if you have a ear, nose and throat negligence claim, please contact Solicitor Mark Bowman on 020 7861 4043 or email email@example.com.
All enquiries are completely free of charge and we will investigate all funding options for you including no win, no fee.
Contact us on freephone 0800 358 3848
Or start your claim online.
"The group is praised for its commitment to 'demystifying the legal process' while this is a firm for which the client has always been a priority"
Fieldfisher has successfully been recognised as an "Occupation and Asbestos Disease Specialists" Fieldfisher are now recognised as assessors
Charities we support
Sepsis deaths recorded in hospitals rose by more than a third in two years
In a heart-breaking reminder of the tragedy of sepsis, William Meade's mother Melissa commented in the press this month following a report that sepsis deaths have risen by more than a third in two years.
Caron Heyes reacts to worrying report of death of twins in hospitals
An extremely concerning report from the Twins and Multiple Births Association (Tamba), commissioned by the Department of Health, has revealed that key recommendations to ensure the safety of multiple births are not being followed by many hospitals.
Fieldfisher supports family of pregnant woman who died from sepsis at Basildon Hospital
Following the inquest into the death of Reeta Saidha from sepsis at Basildon Hospital in December 2017, Iona Meeres-Young will pursue a civil claim against the hospital trust on behalf of Mrs Saidha's husband, Bhooshan, and their two daughters.