In August 2000, Maria attended Kingston Hospital on two occasions in pain, having accidentally swallowed a single tooth denture. She was sent away from hospital both times.

It was not until three days later the hospital realised the denture had punctured Maria’s colon, which resulted in peritonitis. This necessitated major surgery, which would otherwise have been avoided.

Maria  was  left  with  a  colostomy  for  five  months  and, unsurprisingly, became depressed and anxious.

Maria instructed a firm of solicitors to pursue a negligence claim. Her solicitor investigated the hospital but failed to consider a claim against the dentist who fitted the denture.

The former solicitors failed to issue proceedings against the dentist in time. The former solicitors also failed to progress the claim against the hospital properly and failed to comply with various court orders.

Eventually this resulted in the court striking out Maria’s claim and ordering her to pay costs in excess of £20,000 to the hospital’s solicitors.

Maria asked for our help. We investigated and our evidence showed that the denture was unsuitable and should not have been loose.

Maria’s injuries should all have been avoided. We argued that as a result of the failures of the former solicitors Maria had lost the chance of pursuing her claim for damages.

Samantha Critchley acted for Maria. She secured an early interim payment of over £20,000 to cover the costs Maria was ordered to pay.

Despite the defendant solicitors putting a valuation of less than £10,000 on the claim, we obtained a further £50,000 for Maria after some hard negotiations. The claim was funded on a “no win, no fee” basis.


Contact us

For further information call Samantha Critchley on 020 7861 4263 or email, OR

  1. You can speak to any member of our Medical Negligence team on freephone 0800 358 3848

  2. e-Mail us at or,

  3. Complete our short enquiry form.

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