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IT and telecoms projects are being subjected to unprecedented pressures. Many companies are reappraising their technology requirements, and we are seeing various IT and telecom projects in distress, leading to re-negotiations and disputes.

Whether you are a customer, supplier or sub-contractor involved in an IT or telecoms project in distress, your key priority is to manage the situation effectively and turn the project around. That requires sector specific and experienced dispute resolution advice.

We have a team of highly experienced technology dispute resolution specialists able to provide advice at all stages of the process. We are part of a broader team of dedicated technology lawyers awarded top Legal 500 and Chambers rankings. We know the market and we understand the technical and commercial issues that drive it.

Early dispute resolution input at the first sign of trouble on an IT or telecoms project is crucial. We commonly advise on issues such as misrepresentation, scope redefinition, injunctive relief, termination, contractual dispute resolution strategies, insolvency and re-procurement obligations.

As a firm, we promote the use of alternative dispute resolution techniques, in particular mediation. We also realise the benefit of providing proactive pre-action advice and support to help clients resolve problems themselves and without the need for any form of proceedings. If a dispute escalates to the next level, we have substantial expertise in all types of dispute resolution procedure, including litigation in the High Court, arbitration, adjudication and expert determination. We also have a proven in-house advocacy capability.

We are ever mindful of the significant costs that litigation can incur, so we aim to identify a cost estimate and agree a strategy at the outset of a dispute, to ensure we remain focused on the commercial imperatives.


Notable deals / highlights

  • Advised an international telecoms company in its defence of a claim brought by an operating partner involving services in multiple jurisdictions in EMEA and the Americas. The dispute involved complex accounting, jurisdictional, tax, insolvency and software issues.

  • Acted for a worldwide company specialising in IT consultancy and support services, in its multi-million pound dispute with a supplier arising from the termination of a major project supporting the BBC's DNI project.

  • Advised a corporate consortium on various issues arising from the implementation of a transport ticketing system, including complex issues arising from software implementation, IPR exchange and shareholder obligations under both lead and sub contracts.

  • Acted for a software customer in a complex dispute with its supplier about Oracle licence support for a customer information system.

  • Acted for a major international IT company on the successful defence of a multi-million pound disaster recovery claim. The claim was dismissed with costs.

  • Acted for a prominent broadcasting client in its dispute with a supplier about the development of a new version of our client's satellite television platform.  The dispute also included overseas third party set box manufacturers.  We helped our client to secure coordinated settlements with supplier and the overseas set-box manufacturers.

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